Terms and Conditions - Andthen Travels

TERMS & CONDITIONS

The following contract details the agreements between ANDTHEN TRAVELS and you with respect to your travel arrangements with us.

GENERAL

ANDTHEN TRAVELS website is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of this website constitutes your agreement to all such terms, conditions, and notices which are subject to amendment without any You agree to click on the links to and familiarize yourself with the Terms of Use and other terms and guidelines found throughout this website and abide by them if you choose to use the sites, pages or services to which they apply. Further more you shall be liable to comply with all the Terms and Conditions of ANDTHEN TRAVELS
As a condition of your use of our website, you warrant to ANDTHEN TRAVELS that you will not use this website for any purpose that is unlawful or prohibited by these terms, conditions, and
All trips and prices shown, if any, are subject to availability and possible change without
Itineraries may differ from advertised due to circumstances beyond our

TOUR COSTS AND INCLUSIONS

All tour costs are based upon the specified services in your customized itinerary as per the “Inclusions” section. Tour costs generally include accommodations; private sightseeing with local, English-speaking guides (unless touring is specified as group or lodge-based touring) and/or local English-speaking drivers as specified in the itinerary; admission fees (if specified as included), meals as indicated in detailed itinerary (B=breakfast, L=lunch, D=dinner); accommodation taxes and service charges; regional surface transportation;

internal flights (if specified as included); airport, train station and/or port transfers as specified; government fees and local handling charges; travel visas (if specified as included); the full services of ANDTHEN TRAVELS and our associate offices before, during, and after your trip; pre-trip travel documents. Itemized cost breakdowns are not available. Please refer to the “Inclusions” section of your personalized itinerary for detailed information regarding which services are included in your tour cost.

Quoted tour prices include extensive personalized planning and operational charges, and are based on current rates of exchange, airfares, tariffs and taxes as of the date of issuance of your itinerary. Prices are valid for the travel dates specified in your confirmed itinerary. ANDTHEN TRAVELS reserves the right to increase tour prices to cover increased costs, airfares, tariffs and taxes, and to reflect fluctuations in foreign exchange markets. Prices are based on the number of travelers in your party; additions to or withdrawals from the group may alter the price for each participant.

ITEMS NOT INCLUDED

Unless otherwise specified in your detailed itinerary, international flights, private air charters, airport departure taxes, gratuities, laundry, alcoholic beverages, excess baggage charges, visa fees for visas obtained on arrival, travel insurance, tours indicated as optional or not specified in the itinerary, items of a personal nature, and any items not specifically listed as included, are not included.

INSURANCE

Travelers are strongly advised to ensure that they have comprehensive Travel Insurance Coverage (including cancellation, personal injury, medical expenses, loss of luggage, flight delay etc) during their
ANDTHEN TRAVELS is not responsible for the insurance policy of the clients. ANDTHEN TRAVELS will not be liable for expenses arising out of cancellation, injury, medical expenses, death

BOOKING & PAYMENT POLICY

25% of the tour expense is to be deposited with ANDTHEN TRAVELS at the time of This deposit along with a letter from ANDTHEN TRAVELS on receipt of such an amount will be considered the confirmation of the booking.
The full payment for the tour needs to be paid 60 days prior to start of our service
Full payments are required in advance for flight ticket bookings and in certain cases such as special train journeys, hotel or resort bookings during peak season (Christmas and New Year for example).

Payments can be made via online bank transfer. The prices quoted will be in our local currency, Indian Rupees. We are happy to receive payment in any internationally acceptable currency and the holiday price will be converted using the exchange rate stipulated by the Reserve Bank of India on the date the payment is made. Please note, we do not use the exchange rate advertised by several private websites as they are only indicative, not what is actually used for transaction. Should you wish to transfer money directly to our account then please make sure that any bank charges are borne by the client. We will credit the exact amount that we receive in our account. Any shortfall/ excess will be adjusted against the client account and will be collected/ refunded as the case might be. Additional surcharges may apply for payments made using cards

HEALTH AND PHYSICAL CONDITION

Participants are understood to be in sufficient good health to undertake foreign travel. Andthen travels requests that all travelers notify us in writing as early as possible of any physical or health conditions or other special needs while traveling (e.g., wheel chair requirements, access to refrigerators to store medications, dietary requirements or allergies, requests for large seats, limited walking ability during touring, schedule requirements, etc.). We make this request to ensure that your comfort and convenience are taken into consideration for all travel services we arrange. We will make reasonable efforts to accommodate the needs of our travelers. In cases where we cannot accommodate a traveler’s special needs, persons requiring this assistance must be accompanied by a companion who will be responsible for independently providing the needed assistance. We regret that we cannot provide special individual assistance to travelers with special needs for ordinary daily activities, such as walking and dining. Unless specific arrangements have been confirmed with ANDTHEN TRAVELS, in no instance will we or our suppliers physically push wheelchairs or lift or assist participants onto or off of transportation vehicles.

PASSPORTS AND VISAS

All tour participants must be in possession of a passport valid for six months from their date of arrival in any foreign country. For some tours, you will also need to have multiple consecutive blank visa pages within your passport (the number varies depending on the destination(s)). It is the sole responsibility of the tour participant to secure a valid passport with sufficient blank pages for immigration and visa stamps. Although ANDTHEN TRAVELS cannot be responsible for visas unless a specific arrangement is made, we are happy to assist you in securing any necessary tourist visas.

ALTERATIONS OF ARRANGEMENTS

Voluntary changes made by tour participants after the itinerary has been finalized will be subject to extra cost per change, in addition to the costs required for the changes, if any. Spelling corrections to clients’ names after air tickets have been issued are subject to airline revision fees. Should events beyond our control require it, ANDTHEN TRAVELS reserves the right to alter or modify the itinerary without advance notice, to withdraw any tour component from your trip and/or to substitute a tour component of equal standard. Any costs resulting from such modifications shall be the responsibility of the tour participants. If any trip has to be delayed due to bad weather, travel conditions, flooding, flight or other transportation delays, over booking, government intervention, acts of war, acts of terrorism, sickness or any other contingency beyond the control of ANDTHEN TRAVELS, the additional costs of the delays and rerouting will not be included and will be the responsibility of the tour participant.

If a tour is canceled, our liability is limited to a full refund of your tour payments, and we will not be liable for any other costs, damages, or refunds of any kind for any loss, delay, inconvenience, disappointment, or expense whatsoever in such circumstances. If, for reasons beyond our control, a tour in progress must be interrupted or cancelled, we will, in good faith, consider refunding a portion of the price, depending on our actual costs incurred, compared to the tour in your itinerary.

CANCELLATION & REFUND POLICY

Cancellations will be subject to cancellation
Cancellations have to be intimated to ANDTHEN TRAVELS in
Deposit of 25% is not refundable on
Cancellation between 60 to 45 days prior to start of our service will be charged 25% of tour expenses.

Cancellation between 45 and 30 days prior to start of our service will be charged 50% of tour expenses.

Cancellations between 30 days to 20 days of start of our service will be charged 75% of the tour expenses.

Cancellations from 20 days to the day of start of our service will be charged 100% of the tour expenses.

Cancellation by ANDTHEN TRAVELS due to unforeseen eventualities of disaster, war, riots, political or industrial unrest like Airline operators strike or any other force majeure (forces outside our control), it may be necessary to cancel the tour in the best interests of our clients. In such an eventuality our clients will be informed as soon as possible. The expenses borne by the clients will be refunded in full. We will also provide you with an alternate set of tour
ANDTHEN TRAVELS does not own places of accommodation (hotels, resorts) for its While we do exert influence for the service providers to adhere to the utmost quality, the ultimate responsibility for the service is with the Hotels themselves.
ANDTHEN TRAVELS will not refund the booking amount for entry refused due to Visa or health factors, such cancellations will be guided by the cancellation
For unused hotel accommodation, chartered accommodation and missed meals etc, we do not bear any responsibility or refund. In case you cancel a trip after its commencement, the refund would be restricted to a limited amount depending on the cancellation policies of the hotels we patronize. Full cancellations are applicable in certain cases such as special train journeys, hotel or resort bookings during peak season and high occupancy dates. (This is a rough calculation and for any reason you have to cancel the trip we will be happy consider it on merit and we will try our best to refund whatever possible from the hotels and are happy to refund the same after deducting admin charges. If you decide to postpone your trip after confirmation and it falls within the cancellation period then we will try and credit the amount paid against your future trip as long as you follow the same itinerary and use the same hotels, subject to the availability at the same hotels for the new dates and should it not be available, the hotel’s Individual cancellation policy will apply. In most cases the domestic flight tickets issued are on special fares and will incur full cancellation.)

MEDICAL COSTS AND INSURANCE

ANDTHEN TRAVELS strongly recommends that, before traveling, you review your health and other insurance to ensure you have coverage appropriate to meet your needs, and those of your family and dependents, in case of any personal injury or loss of property. We also recommend consulting with your doctor six to eight weeks prior to your trip for advice on travel medications and recommended vaccinations. Travelers are responsible for verifying all health conditions at each travel destination. Furthermore, ANDTHEN TRAVELS strongly recommends the purchase of comprehensive travel insurance and medical evacuation coverage. Any questions about what travel insurance does or does not cover should be addressed directly to the travel insurance company. Travel insurance, medical evacuation and hospitalization costs are not included in the tour price.

OUR LIABILITIES & LIMITATIONS

ANDTHEN TRAVELS acts in the capacity of an agent for the hotels, airlines, transporters, railways and contractors providing other services. All contracts and tickets, exchange orders and receipts issued by us are subject to the terms and conditions under which they provide these services. We shall not be held responsible for any delays or alterations in the program or any expenses incurred directly or indirectly due to flight cancellations, natural hazards, and breakdown of transport, accidents, breakdown of machinery or equipment, weather, illness, political closures, landslides or any untoward incidents. We shall not be held responsible for any loss, damage or injury to a person, property or otherwise in connection with accommodation, transportation or other services, directly or indirectly resulting from an act of God, fire, danger, accident, strikes, civil disturbances, war, custom or medical department regulations, defaults or any other conditions beyond our control.

We do not have insurance policies covering the expenses for sickness, accident, and losses due to theft or any other reason. Visitors are advised to seek such insurance arrangements in their home countries. Also, all personal property and baggage at all times is at the client’s risk. The services provided by our suppliers are subject to the laws of the place where the services are provided and any conditions imposed by those suppliers. The liability of the suppliers may be limited by their tariffs, conditions of carriage, tickets and vouchers, and international conventions and agreements.

ANDTHEN TRAVELS maximum liability, for any reason whatsoever, will be limited to the amount paid to ANDTHEN TRAVELS for its services. Payment of tour fees shall constitute consent to all provisions of this agreement as set forth herein.

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